1 Reply Latest reply: Nov 20, 2013 5:44 PM by beth@amex RSS

Gift Card Refund Question

slromano89

So I tried to make an online purchase last week with my gift card and it failed, I had the company reverse the transaction, and it's still "pending" on my card.

 

Does anyone know how long it usually takes for American Express to process the cancellation of that transaction so I can use my gift card?

 

Thanks!